One call. The whole task, done together.
It picks up
A caller dials your number and Wayfinder answers in natural speech — no menu trees, no hold music.
It texts a secure link
The moment something needs to be shown, it sends the caller a link by text — right to the phone they're talking on.
A browser opens on their phone
One tap and a live browser appears — no app, no download. They see exactly what the agent sees.
It drives, you steer
It navigates, fills forms, and clicks in sync with the call — and the caller can grab the wheel anytime.
Voice tells you. A screen shows you.
A voice agent can talk a caller through almost anything — until they need to pick from a list, enter something private, or see that it actually worked. That's where a screen changes the call.
Ready for your busiest line.
Works on any site
No integration, no API — Wayfinder drives the same site your customers already use. Point it at a custom or internal page just as easily.
Always in sync
Agent and caller share one live screen. Whoever's driving, the other sees every move the instant it happens.
Hands off, cleanly
When a call needs a person, it hands over the transcript and the live screen — no "let me transfer you" cold start.
Your brand, not ours
Runs on top of your own site — your colors, your name on the screen. Wayfinder stays a whisper in the corner.
Pay for the calls it finishes.
Usage-based — you only pay for calls Wayfinder actually resolves. No resolution, no charge. Your first 25 are on us.
Starter
For one line, getting started.
+ $99/mo platform fee
- First 25 resolved calls free
- 1 phone number
- Live browser co-browse
- Your brand & colors
- Email support
Growth
Most popularFor teams handling real volume.
+ $299/mo platform fee
Everything in Starter, plus
- Unlimited phone numbers
- Volume discounts as you scale
- Human handoff routing
- Analytics & transcripts
- Priority support
Enterprise
For high volume and strict requirements.
from $1 / resolved call · annual
Everything in Growth, plus
- Volume-committed rate
- SLA & uptime guarantees
- SSO / SAML & security review
- Dedicated success manager
- Custom integrations
An outsourced agent runs $3–7 a call — and far more in-house. Wayfinder resolves it for a fraction, and answers on the first ring, every time.
Questions, answered.
Is this live yet?+
Wayfinder is in private beta. We're onboarding teams by hand to get the experience right before opening it up.
What kinds of calls is it for?+
Inbound calls where the caller needs to get something done on a website — rescheduling, account changes, returns, applications, lookups.
Does the caller need an app?+
No. Wayfinder streams the browser to their phone over the call itself. There's nothing to download.
What happens when it gets stuck?+
It hands the call to a person — full transcript attached, browser exactly where it left off. The caller never starts over.